Dedicated Team and 24 X 7 Support for Software Services
A dedicated team model is getting more and more popular among multiple enterprises as it gives them the possibility to get an extension of their own software development facilities. This model of cooperation involves hiring a development team that works exclusively on a specified project while clients are able to monitor the performed activities using their own management staff. Outsourcing vendors provide HR services, administrative support and infrastructure for the development team, while the team members present reports on the accomplished tasks to the customer.
When it’s appropriate to use a dedicated team model.
Using a dedicated team model will be beneficial in the following cases:
- If you plan to build long-term strategic relationships with your software development services provider and accomplishing your plan requires a set of various skills and expertise and/or additional human resources.
- If your requirements and goals are not clearly defined and may undergo significant changes in the development process or if the project’s scope is expected to change frequently.
- If you foresee rapid shifts from one task to another one which is more important at the moment; a dedicated team model is useful here because you don’t have to re-negotiate, it’s enough just to re-assign the tasks.
Major features of a dedicated team model
- The team of developers dedicated full time to your project.
- Customer can personally interview software developers and monitor their work, if he wishes to.
- Customer has direct control over all the stages of the project.
- Client obtains reports on the tasks progress on a daily basis.
- The costs are fixed and charged on a monthly basis.
- Customer’s project is managed by a dedicated project manager on the vendor’s side.
- Client is completely involved (upon his wish), controlling time, tasks and personnel.
