PrivacyPolicy
Divyal Technologies (further can be referred as “Company”, “we”, “us”, “our”) is committed to protecting the privacy and security of personal and business data.This Privacy Policy explains how we collect, use, process, and safeguard information when you interact with our website and services
1. Scope
- Visitors of our website
- Clients and prospective clients
- Users interacting with our applications (where applicable)
It does not cover third-party platforms or services not controlled by Divyal Technologies.
2. Information We Collect
2.1 Personal Information
- Name, email address, phone number
- Company name, role, and business contact details
- Any information voluntarily submitted via forms or communication
2.2 Technical & Usage Data
- IP address and device information
- Browser type and operating system
- Pages visited, session duration, and interaction data
2.3 Client & Project Data
- Application data and system logs
- Business workflows and operational data
- Integration data from third-party systems
Such data is handled strictly under contractual obligations.
3. Purpose of Data Processing
We process data for the following purposes:
- To respond to inquiries and provide requested services
- To design, develop, deploy, and maintain software systems
- To monitor system performance, security, and reliability
- To improve our website, services, and user experience
- To comply with legal, regulatory, and contractual obligations
4. Legal Basis For Processing
Where applicable (e.g., GDPR), we rely on:
- Contractual necessity – to deliver agreed services
- Legitimate interest – to improve services and ensure security
- Consent – where explicitly obtained (e.g., contact forms)
- To improve our website, services, and user experience
- Legal obligation – compliance with applicable laws
5. Data Security
We implement industry-standard measures to protect data, including:
- Secure application design and development practices
- Role-based access control and authentication mechanisms
- Encryption in transit (HTTPS) and, where applicable, at rest
- Monitoring, logging, and incident response processes
Despite these measures, no system can be guaranteed 100% secure.
6. Data Sharing & Disclosure
We do not sell or rent personal data, Data may be shared only in the following cases:
- With authorized team members and contractors under confidentiality obligations
- With third-party service providers (e.g., cloud infrastructure, payment processors)
- When required by law, regulation, or legal process
All third-party engagements are subject to appropriate data protection controls.
7. Data Retention
- Personal and project data is retained only for as long as necessary to fulfill the purposes outlined in this policy
- Retention periods may vary based on contractual, legal, or operational requirements
- Data may be securely deleted or anonymized upon request, subject to obligations
8. Client Responsibilities
Clients are responsible for:
- Ensuring lawful collection and sharing of data provided to us
- Defining compliance requirements (e.g., GDPR, HIPAA) within project scope
- Managing user consent and data governance within their applications
9. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze traffic and usage patterns
Users can manage cookie preferences through browser settings.
10. Your Rights
Depending on applicable laws, you may have the right to:
- Access, update, or delete your personal data
- Restrict or object to data processing
- Request data portability
- Withdraw consent (where applicable)
Requests can be made via the contact details below.
11.Third-Party Links
- Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
12. Updates to This Policy
- We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
13. Contact Information
- Divyal Technologies